Faq’s
The factory is located in Pineda de Mar, 50 km from Barcelona. From here we distribute our socks to any part of the world. We work near the factory to design the most comfortable and technical socks for the dancer.
You can receive it in the address you choose and specify in the purchase form: home address, work address, etc.
Yes, we have a real-time traceability system, which will allow you to know both the status and the location of your orders in real time.
Of course! Simply put the complete shipping address in the buying process and our shopping cart will calculate the shipping costs.
The items offered through this website are available for shipment to these 76 countries:
- ARGENTINA
- AUSTRALIA
- AUSTRIA
- BELARUS
- BELGIUM
- BOLIVIA
- BRAZIL
- BULGARIA
- CAMEROON
- CANADA
- CHILE
- CHINA
- COLOMBIA
- COSTA RICA
- CROATIA
- CUBA
- CZECH REPUBLIC
- DENMARK
- DOMINICAN REPUBLIC
- ECUADOR
- EGYPT
- EQUATORIAL GUINEA
- ESTONIA
- FRANCE
- GERMANY
- GREECE
- GUATEMALA
- GUINEA
- HOLLAND
- HONDURAS
- HONG KONG
- HUNGARY
- ICELAND
- INDIA
- IRELAND
- ISRAEL
- ITALY
- JAPAN
- KENYA
- LATVIA
- LITHUANIA
- LUXEMBOURG
- MACEDONIA
- MALAYSIA
- MEXICO
- MOROCCO
- NEW ZEALAND
- NICARAGUA
- NIGERIA
- NORWAY
- PANAMA
- PARAGUAY
- PERU
- QATAR
- ROMANIA
- RUSSIA
- SAUDI ARABIA
- SENEGAL
- SERBIA
- SINGAPORE
- SLOVAKIA
- SLOVENIA
- SOUTH AFRICA
- SOUTH KOREA
- SPAIN
- SWEDEN
- SWITZERLAND
- TAIWAN
- THAILAND
- TUNISIA
- UKRAINE
- UNITED KINGDOM
- UNITED STATES
- URUGUAY
- VENEZUELA
- VIETNAM
The system will automatically calculate the shipping cost depending on the volume, weight and destination of the purchased products.
Example of rates, for a mono-package up to 1 kg (weight approx. Up to 10 pairs of socks and minimum price unit).
- Spain: € 5.
- European Union: € 9 – € 21.
- Rest of Europe and United States: € 24 – € 30.
- Rest of the World: € 25 – € 75.
Tax and duty charges for overseas orders will be borne by the buyer.
All shipments are subject to availability. In case of a stock error if we weren’t able to send your order immediately we would notify you by email to inform you of the estimated delivery date.
If there is a problem, before considering that a shipment has been lost remember the delivery times for standard shipments. Remember that the maximum period to claim that a shipment has been lost is 30 days for Spain and 60 days for other countries. If the deadline to claim has expired, the claim will not be considered.
Please note that we can not add any additional shipping instructions to your package. We advise you to either leave a note on your door for the postman or, if you are not at home on the day of delivery, the postman will leave a notification so you can contact your office to collect the package.
Our socks will shrink slightly, but also maintain a good elasticity. For better adaptation to the foot, opt for the smaller size.
We still do not have socks in any store but if you think you may be interested in the store that you have near home or if you are a dance store and would like to have our products, send us an email to info@dance-socks.com and we We will contact you.
Yes, as long as the conditions mentioned below are followed.
– Our products are considered products for personal use, so no returns of incomplete, dirty or damaged items will be accepted. No refunds will be accepted for garments that have been used.
– Items must be kept as received, with their condition, packaging and either original packaging or box.
Dance socks bcn reserves the right, at the discretion of the responsible and specialized team of our e-shop, will carry out an inspection and verification of the suspect and fraudulent returns, used or in poor condition, in cases of doubt.
The customer should only accept packages without visible signs of wear. If the customer decides to accept visibly damaged items, it should be noted on the delivery form next to his signature.
If it is detected that the product has been affected, the customer must immediately send an email to info@dance-socks.com, attaching images of both the packaging and its contents. All original packaging must also be retained. We will do our best to remedy the situation as soon as possible.
The deadline for any return is 15 days from receipt of the purchase.
You must follow the following instructions:
– Send an email to info@dance-socks.com with the reasons for the return. The “subject” must include: RETURN + No. Order + item.
After verifying all the data, we will respond to confirm the return and we will send a carrier to collect your package in the following 48-72 hours.
Returns are always free. The amount of the shipping costs of the order received will not be refunded.
Once we have received the returned package, we will make the verification of the items to proceed to the approval of the return. As long as everything is in perfect condition, you will receive the amount in the same way in which you made your purchase. The refund will be made at your C.C .. For any kind of inquiry please contact dance socks bcn.
In dance socks bcn we reserve the right to refuse any returns sent after the deadline, fraudulent or items that are not in the same conditions in which they were received.
An intense work on the class floor?
Dance socks bcn designed by and for professional dancers that you can use in your dance classes. We want our socks to be the perfect accomplice of your movements.
Care instructions for my dsb socks
The dsb socks are crafted to respond to intense work on the class floor. They are technical garments and therefore some care must be taken. The shelf life may vary depending on the attention and care of your socks.
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